Frequently asked Questions
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How Do Your Sizes Work?
Our garments come in multiple fits, including regular fit, slim fit, relaxed fit, etc. A sizing guide is available for each product.
What Kind of Yarns Do You Use?
We use an assortment of materials (baby alpaca, alpaca blends and organic cotton) to produce our super-soft apparel and accessories.
How can I contact you for a Wholesale Order?
For Wholesale Orders, please follow below steps:
1.- Identify the garment that you want and take note their SKU.
2. Log into Contact Us. Complete all information requested (including a note to our Comercial Team) in order to contact you by e-mail.
How can I get My Order with my Own Label?
For OEM Service, you can send us your own label design or we will send you label options for you. Extra cost will be indicated into quotation.
What are the shipment methods and payment for a Wholesale Order?
1.- Shipment Methods: Wholesale orders will be shipped D.D.P ( Door to Door Service).
2.- Payment terms: All payments will be made in our Bank account ( International Bank transfer).